privacy statement

Loes van Oosten | September 2022

Your personal data is safe with me. I care about your privacy and therefore I comply with privacy regulations. This means that I handle your personal data with care. The processing of your personal data only takes place in a way that complies with all applicable laws and regulations. In this privacy statement is explained what I do with personal information received from you. If you have any questions regarding your personal information or this privacy statement, please don’t hesitate to contact me via my contact form on this website.

my personal data

Loes van Oosten
Surface pattern designer + illustrator

Vlierboomstraat 319
2564 JB The Hague
The Netherlands
Chamber of commerce number 63100606

pattern catalogue

You are welcome to request access to the pattern catalogue on my website. I use your personal data to grant you access. I store the information that I collect, from the first moment you are having a look at my designs, until our collaboration has ended and completed. The information you provide will help me to respond efficiently and provide you with the information you need. I store your data until eight years after the last contact moment, in order to comply with legal requirements. My pattern catalogue is hosted and powered by Artonomo.
I collect and process the following types of personal data on my pattern catalogue request page.

First and last name
Email address
Telephone number
Company name

Several times a year, I distribute my newsletter. You can register for my newsletter on my website. Your name and e-mail address will only be added to the list of our newsletter subscribers with your consent. We keep your data private and share your data only with third parties that make this service possible. This data will be stored until you unsubscribe to the newsletter. You can unsubscribe at any moment, every newsletter contains an unsubscribe link.

contact forms

With the contact form you can contact me with questions, comments or to submit requests.
For this I use your e-mail address, name and address. I need this data to deliver the services requested and to stay in contact. I store your data until five years after our last contact moment.

provision to third parties

I will only provide your personal data to a third party who is involved with the processing of your order, for example for invoicing and administration purposes. I work together with several partners, which might receive the data mentioned above in order to process your order. To provide (technical) support, your data is available for my pattern catalogue software provider, and the web hosting provider.

When legally required to do so, I might provide your personal data to a third party. I will never provide your personal data to third parties for marketing purposes without your permission.

the third parties i work with

Company: VIP internet
Business type: Host of my website
Country: The Netherlands
Shared data: To provide technical support

Company: Artonomo
Business type: Host of my pattern catalogue
Country: United States
Shared data: To provide technical support

Company: De Boekhoudhelden
Business type: Accountant
Country: The Netherlands
Shared data: Company and personal data

Company: MailPoet
Business type: Email newsletter service provider
Country: France
Shared data: Company e-mail addresses, company domain data, number of emails send

Company: Matomo
Business type: Data analyse
Country: New Zealand
Stored data: Browsing behaviour, IP address and Geo location

I don't share your email-address, cookie and browsing data with third parties. I do collect information to reach out to you, improve the performance of the website and to provide you a better service on the website. All the data is stored at our hosting provider. To analyse this data, I use the opensource software Matomo.

social media and hyperlinks

My website includes social media buttons. Instagram, Facebook, Pinterest and LinkedIn.
If you click on the buttons, you might share your personal data with the supplier of these services. My privacy- and Cookie statement does not extend to these external websites. To find out how these parties process your personal data, I recommend reading the Privacy- and Cookie statements of those parties on their websites.

third party adds

My website does not show adds from third parties.

functional and analytical cookies

My website uses cookies, small files where data is stored, so you don’t have to fill in the same information every time. These are functional cookies.
To gain more insight of how visitors use my website, I use Matomo analytics software. These are analytical cookies.
Data obtained from cookies using Matamo is only used by me and is not provided to third parties.

access, editing and removal of your data

If you have any questions or want to know what personal data I store from you, you can always contact me, please see my contact information below. You can also have your data edited or removed.
Please contact me via my contact form on this website.

changes to this privacy statement

We reserve the right to change this privacy statement. Therefore, always note the date mentioned above, and check regularly for new versions.

submit a complaint

I have carefully phrased this privacy statement as clear as possible, but of course I am always willing to help you out further if you have any questions or complaints about the processing of your data. Please see my contact information below or via my contact form on this website.

contact information

My company is based in the Netherlands, and I am an artist collaborating with companies from all over the world, in the different time zones. Therefore, I have a “no phone” policy. I can’t be reached by phone, but I am, off course, responsive when it comes to email and messages from my contact form on this website.